Rider Terms & policy

 Parents/guardians are responsible for ensuring their child is ready at the designated Schoober Kidz pickup location at the scheduled pickup time.

If your child's vehicle has not arrived within 15 minutes of the scheduled pickup time, please call our office at (615) 513-6893 for an update.

If your child contacts you about a delay, please contact Schoober Kidz before arranging alternate transportation, as our driver may already be en route.

For safety, please save (615) 513-6893 in your child's phone for transportation-related questions or emergencies.

 The safety of every child is our highest priority. While we make every effort to arrive on time, delays may occur due to traffic, weather, or other unforeseen circumstances. Parents will be notified of significant delays.

If we are unable to complete a scheduled dropoff, Schoober Kidz will contact the parent or guardian immediately.

A $15.00 service fee will apply for:

• Requested changes to the scheduled drop-off location.
• Driver wait times exceeding 15 minutes at a pickup or drop-off location.

Parents are encouraged to have a backup plan in place and discuss emergency procedures with their child and Schoober Kidz.

For your child's safety and to help us maintain our transportation schedule, parents/guardians must notify Schoober Kidz as soon as possible if their child will not require scheduled transportation on any day.

Failure to notify us may result in delays while we verify your child's whereabouts with the school or parent/guardian. Please call our office as early as possible, preferably first thing in the morning, to report your child's absence.

All transportation services are prepaid to secure your child's transportation schedule. 

Monthly tuition is due on the 1st of each month. For weekly plans, payment must be processed each Friday for the following week's service.